FAQs
Q: Why does the color of the leather jacket look different from the images online?
A: The color of our leather jackets might look a bit different because of screen settings and lighting. We aim for accurate photos, but colors can vary slightly on different devices.
Q: What type of leather is used for Fashenic’s best leather jacket?
A: At Fashenic, we use high-quality natural leather for our jackets. We choose our leather for its durability, luxurious feel, and unique texture to ensure each jacket showcases top craftsmanship and style.
Q: Can I choose a specific shade of leather for my jacket?
A: Natural leather has unique textures and shades, making each jacket unique and authentic. If you have specific preferences, let us know, and we’ll do our best to accommodate your request, keeping in mind the natural variations in leather.
Q: Will the jacket I receive look exactly like the product image on the website?
A: We strive to show accurate product images, but natural leather variations and the handmade nature of our jackets may cause slight differences. These unique traits add to the character of each jacket while maintaining the overall design, quality, and style.
Q: What sizes are available for your best leather jackets?
A:Fashenic offers a range of sizes to suit different body types. Please check our size chart on the product page to find your perfect fit.
Q: How do I care for my leather jacket to ensure it lasts?
A: To keep the quality and appearance of your leather jacket, avoid exposure to direct sunlight for extended periods and keep it away from heat sources. Use a leather conditioner regularly to keep the leather smooth and supple. Store your jacket in a cool, dry place and avoid folding it to control creases.
Q: Can I return or exchange the jacket if I am unsatisfied?
A: We want you to be completely satisfied with your purchase. If you’re not happy with your jacket, you can return or exchange it within 30 days. Please see our Return and Exchange Policy for more details on how to proceed.
Q: What is the process for canceling an order?
A: You can cancel your order within 24 hours by contacting our customer support at support@fashenic.com. If the order has already shipped, cancellation won’t be possible, and you’ll need to follow our return process after receiving the item.
Q: Do you ship internationally?
A: Yes, Fashenic ships worldwide. We work with trusted courier services like USPS, FedEx, DHL, and Skynet Worldwide to ensure safe and timely delivery. Please refer to our Shipping Policy for more information on international shipping.
Q: Can I order a custom leather jacket?
A: Yes, Fashenic offers customization for our leather jackets. If you have specific design preferences, please contact us at support@fashenic.com to discuss your ideas. We’ll work to create a jacket that matches your style and needs.